Forte Consulting Group

Account Manager

1 month ago

Overview

Manage a portfolio of client relationships and proactively uncover, pursue, and close new business opportunities within that portfolio.

Responsibilities

  • Responsible for business development, customer satisfaction and long-term sales results.
  • Handle day-to-day professional communication with the clients.
  • Determine clients’ needs and work with different parties to ensure delivery
    • with RECs - to provide staffing
    • with technical personnel to step in and devise a solution
    • with others in the organization to find the right partners 
  • Create budgets and schedules for meeting clients’ needs and enforce deadlines for requisition fulfillment, projects, and programs
  • Communicate clients' agendas to the management and to other contributors
  • Communicate the concerns and capabilities of Forte to the client
  • Identify and solicit new customers or identify and refer to the sales team based on the complexity of the potential client 
  • Create and ensure execution for the paperwork that pertains to clients (MSAs SOWs, NDAs, etc)
  • Conduct or coordinate Customer presentations (based on complexity – always pick the winning team to present)
  • Collaborate with Forte virtual global teams via conference calls, emails, etc.
  • Attain targeted sales goals and performance through effective management of resources

Qualifications

  • At least 5 years professional experience with 2 years of which have been in consultative B2B sales
  • Experience selling to C-level / VP / Director level customers, ideally in services industries
  • Experience building sustainable long-term relationships & becoming an advisor to the clients
  • A track record of identifying new opportunities within existing accounts and acting upon them to deliver quantifiable growth results
  • Managing daily tasks related to account management, sales & recruitment
  • Experience managing relationships with mid-to-large enterprise clients
  • Proven and consistent record of meeting & exceeding quotas
  • Strong organizational skills and attention to detail; consistent follow up skills
  • Effective and professional communication and presentation skills, both written & oral; the ability to “hold a room"
  • Drive and desire to achieve superior results
  • Excellent interpersonal and relationship-building skills

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